Customer Care

From indoors to outdoors, Impact Menu Systems’ restaurant menu boards are made proudly in the USA with high-quality products, helping to serve your customers for years to come. For indoor menu boards, choose from brushed metal, dimensional, magnetic, illuminated, non-illuminated, classic, gallery, contoured and other custom menu boards. For outdoors, choose from LED, classic, pre-sell and directional custom menu boards.

Menu Board Inspiration

Get inspired by these images!
Sometimes it's difficult to know where to get started with the menu board design process. We're here to help with an Idea Gallery, genuinely the intersection of information and inspiration. You'll see photos of menu boards and examples of layout/design proofs and view the wide variety of customization options possible.

Frequently Asked Questions

Got a question? Read our frequently asked questions.
Choosing a menu board for your restaurant is a big decision, and we understand that you have questions about all of the various options. We've compiled a list of some of our most commonly asked questions and answers. For example: What's the difference between wordstrips and graphics?

Policies

Payment Policy

For custom menu board orders, a 50% deposit is required to begin production. The remainder is necessary before the order ships. Impact accepts all major credit cards (Visa, Mastercard, American Express and Discover).

Shipping Policy

Our goal is to deliver your order as quickly as possible. Most orders for standard tumblers and foodservice signs are processed and shipped within 1 - 2 business days (Monday through Friday, excluding federal holidays). Impact uses FedEx ground for small orders and LTL freight for larger shipments. We use a freight broker to ensure we provide the best price on LTL shipments. Tracking information is sent by email with invoice, generally within two days of order placement. Impact also accepts 3rd party billing for FedEx shipping.

Return Policy

All sales are final. Once approved and in-production, custom menu boards are non-refundable. All pricing and quotations are valid for 30 days.